Refund policy

If you are not entirely satisfied with your purchase, we’re here to help. We believe our customers deserve peace of mind when ordering online and that is why we make sure our return and refund process is simple and fast.

You have 30 days from the date of your original purchase to return an item for any reason and receive a full refund. Items must be shipped back undamaged and in original packaging. Customers are responsible for paying the shipping costs for returned items. Once we receive your returned item, we will issue a refund within 48 hours.

To return an item and request a refund, please contact us at info@doorwing.com to receive return authorization and instructions.